You guys are incredible - you change the rules and spect to accommodate your own engineering issues. When I (we all) bought our Glowforge, the printable area was stated as 12 x 20.
BUT THAT IS NOT THE REALITY.
Recently, one of your people explained that in reality it was 11 x 19.5.
THAT, TOO, IT NOT THE TRUTH
I’d not had reason to test this until now that I’m trying to print something that is 18.25" across. I don’t remember it being that small when I first got it - and I suspect you’re changing that with software updates. And I get the no artwork error, because it violates the left or right markers that define the print area.