In the back right corner of my pro which I have had since march of 2021, the glass lid it separating from the hinge . Has this happened to anyone? What should I do?
2 Likes
Oh no. That is not good. It has happened before. In fact, there was one period when it seemed to be more common a few years ago. Not as frequent these days.
Support will come along and enter into a discussion about repairs and replacement, but in the meanwhile you can read about how folks who were past warranty replacement managed this problem.
2 Likes
Well mine is still within the 12 months so maybe it will turn out good.
2 Likes
Yep, been there, done that. Replacement under warranty is the nice solution.
2 Likes
Hello @snow222
Thank you for letting me know about the trouble you are having with your lid separating from the hinge. Since we are working together by email and are working to get you a replacement, I’ll go ahead and close out this forum thread.
If anything else comes up, please don’t hesitate to reach out and we’ll be happy to help!