My office just got a Glowforge Pro and I am trying to get it going.
I followed all the directions, but out of the box the camera was really blurry, so I cleaned the lens and then it was still blurry. Does anyone know what could be causing this?
Also, I got it to the point where it recognized the proofgrade material and I tried to cut the gift of Good Measure, and it has so far not been able to cut it in either Medium Draftboard or acrylic.
Does anyone have any advice on how to proceed? I have already submitted a support ticket, but that said it may take a few days.