post was actually made by Aaron (Shawna’s husband) who was a doofus and was (still) logged in to the wrong account.
We’ve hit the point in our house where I had to upgrade us beyond our AirPort Extreme (AC) to a netgear Nighthawk. The GF was running fine on the airport. Now won’t connect to the Nighthawk.
I can get it to see the 2.4ghz network on the Netgear, give it a password, it seems to attempt to connect, then gives me the ole
While trying to setup your Glowforge, it became no longer reachable or responded in an unexpected way. Please make sure you are connected to the Glowforge wifi network and click Restart Setup.
If this keeps happening, please contact us email@example.com"
So far what I’ve found is that it seems the GF needs:
- 2.4ghz - won’t see 5ghz
- SSID broadcast (this I doubt, there’s a manual add network option)
Am I missing anything else? Can anyone from GF confirm and expound. Documentation is either lacking or I’ve not found it yet (entirely possible).
WPA2 I get. The other requirements are disappointing. But can’t be changed at this point I suppose. Everything else has connected to the new router just fine, and that includes our HUE lights hub and Logi Circle cam.
I have reconnected the old Airport Router (which previously connected just fine and ran for about two weeks) and the GF will not connect to that either. Is there a factory reset?
On app.glowforge.com, it says that my GF is “cancelling” last time I used it was about a day ago.