I hope everyone had a wonderful New Years! We tend to take turns taking holidays at Glowforge - folks who took time off during Thanksgiving worked through December, while folks who were pushing through Thanksgiving were here most of the month.
No major updates as we push forward to getting your Glowforge delivered later this year (details on the schedule were in our last update), but folks have asked to hear monthly updates, so I’m going to share some of the odds and ends this month.
Software advanced on many fronts, and have been working particularly hard on something we call the “Technician Tool”. This is an all in one QA & calibration tool that we use on every machine at the factory to precision align the cameras, the hardware, and the laser, as well as verify that everything works. We did a great deal of work to empower the tool to catch more problems and keep it from missing small issues. For example, instead of requiring someone to judge test results by eye, we use the camera systems and machine vision to verify tests automatically.
We’ve been shipping units to customers - the majority aren’t posting here, but @marmak3261 and @karaelena are doing so rather prolifically. Click their names to see some of their posts. My favorite number: 22, the number of minutes elapsed between when @karaelena opened the Glowforge box and when he had his first print.
We also worked through a host of annoying issues, including a problem where smoke could get past the focusing lens and dirty the mirror inside the head, and a problem where we saw really poor engrave quality on some machines.
We decided to skip our booth at CES this year so we could keep our focus on production. I still get stuck going to attend a few meetings (and our manufacturer, Flex, will have a Glowforge in their private suite) but it’ll just be for a day.
We continue to ship units all over the US, refining the packaging to make sure each Glowforge arrives in perfect condition. One of our team members has family in Colorado and sent the Glowforge there this weekend, where it did day-long duty cranking out coasters for a high school graduation party - everyone engraved their future school.
And last but not least, we’re printing tons of cool stuff ourselves! @bailey has been working with a contract videographer/photographer and we put this together - a cool tool spinner that’s got a place of honor on my desk.
Thanks as ever for your support - I can’t wait to get you your Glowforge!