Has anyone ever had a clear oily like substance inside the protective bag that comes around a new Glowforge or the refurbished ones?
It looks like water, but has a oily feel to it. It’s inside the bag that comes wrapped around the unit and on the unit itself.
From what I can see inside the unit, the tube is okay and there is no liquid inside the unit.
That’s good to know. I know when UPS showed up this morning, it was on it’s side in the back of the truck =/ It’s not a huge amount of what I am now assuming is coolant. Just wasn’t sure what it could be or how it could effect the machine. Support takes forever to answer sometimes and I knew that I could probably get an answer here faster.
I’m sorry I have to disagree with you on this, having lived thru the problem, and the lack of support from glowforge, inc with this specific issue, I know exactly how much coolant is in a glowforge, i know the tolerances, and I know there is no warning about low coolant. so sure you car will run with less coolant, until that 115° day with you running the A/C, when that extra missing pint of coolant means your humming along or broke down on the side of the road.
If something is not 100% when you buy it new, return it, you paid $$$$$ and "shim up one side, because its still “in spec” is unacceptable
Just my humble opinion, OP, etc can make their own minds up on this.
Each to their own, of course…but, mine has been ‘shimmed’ for probably about as long as I’ve had it (4 yrs, 7 mos) and it was a hella lot easier and simpler to put a piece of 3x5 card under one corner than to box it up and send it back. Still going strong.
That sucks, I’m sorry. Thanks for the update though. Did support ask anything about the amount of liquid you were seeing? It’s not a few drips here and there on mine, the bottom of the plastic bag seems to be pretty coated with (presumably) coolant.