So I’ve been holding back on the forums to avoid backlash or a debate which is a natural occurrence in any forum. I think this is really something I like to make my thoughts known. I work in the same industry as FLEX. FLEX is a great company and they know how to build. They are a great partner fo…

[image] mockusc: When I told one of my coworkers that was a former Flex engineer that glowforge was being made there. His first reaction was to tell me to disassemble the unit and reassemble it. Because the line level employees that do the assembly aren’t that great from his experience. You h…

Wow, did I let the unicorn out? I have a legitimate concern here, I am surprised the great minds of this place are not engaging in this conversation, they have nothing to say or maybe no one cares if their forge turns into a paperweight at some point, when you will be scratching your head and scram…

[image] Preventable Quality Concerns Community Support You have to take it with a grain of salt. Engineers and line workers like to throw barbs and blame at each other any chance they get. At the end of the day though, when the assembly line has a non-conformance issue and…

The reality is that at this point in time GF has not published ANY details of the design. Won’t speak for anyone else but just because I might want it doesn’t mean it’s worth my time to fight for it. There is a possibility when or if they decide to allow 3rd party support. Feel free to try. …

[image] cindyhodesigns: I’m typing as if I’m working at my day job :upside_down_face: Now THAT is fantastic advice. :slight_smile:

I think some are not realizing the difference of mechanical specs and design specs. Design specs is something no company would share like the PCBA itself or the head. But if those were replaceable then mechanical specs would help properly remove and put in a new one. I wouldn’t share any specs no…

[image] positiveforward: Will we be able to have instructions for a local technician to install a replacement tube or are GF going to insist we send it to them and pay a lot for it. I thought I read somewhere in one of the monthly announcement that there would be a way for us to replace the …

Someone should release a file to print your own handles.

You’re right, Dan confirmed tubes could be shipped for replacement as an option to sending the machine back for a new tube. Bunch of technically capable makers here that could manage that and would prefer to tackle the task instead of risking the machine in another round of UPS abuse. After it was…

[image] PrintToLaser: those who wouldn’t want to tackle it themselves. This will definitely be ‘me’. And approx. two years out gives me ample time to stash away the necessary dough for that time in the future.

Preventable Quality Concerns

Community Support

johnse October 29, 2017, 6:55am 58

This has been announced previously.