So you really want to put more money into a version of the product that has seen zero demos over a year after it was supposed to ship? You are much braver than me!
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Not sure if you replied to me accidentally. I ordered the Pro over a year ago so don’t need an upgrade. In my mind that money is spent, it is irrelevant, so no, not nervous in the least. If the Pro upgrade price remains what it is today, I would recommend waiting for any upgrade until we started seeing them in the wild. Confident in the Pro deliveries relatively soon, but if you have the option to wait for reviews that’s always a good move.
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Yeah, it wasn’t supposed to be you rpegg. I noticed it, but had to get to work so had no time to correct it 
Didn’t take it as a slam. Never do. Was just confused. Which is easy for me.
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They have actually been doing live demos at maker faires. There are a few on youtube to watch. There are also lots of videos from forum members getting things cut at the glowforge booth. I was there, its definitely real and working. I still have my name badge they cut for me!
Heres some videos I found on a quick search:
And in this photo you can see the name badge they cut for me:
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There’s are lot s of demonstrations of the glowforge at work around the forum. I think this one from a prerelease machine might be the most recent. There’s video and photos both. I know they’re easy to miss if you don’t look for them, but they’re there.
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I think they were referring to the Pro version specifically. I thought all the demos so far were Basics? I would be excited to see a Pro demo.
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Oh! In retrospect, you’re probably right. I misunderstood.
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My comment was of the pro, not the basic.
Please show me where a Pro has been demonstrated. That is what I was referring to. I have not seen it - I do read the forums every day, but I have not come across a video showing the Pro capabilities.
Yup, definitely misunderstood and missed what you were referring to. @annege beat you to it and clarified.
I wouldn’t mind. It wasn’t a contest of who got in on the pie before we ran out of slices. It’s not hugely different than 6 months ago when they could have upgraded. In fact, I’d be happy if people were able to do that because it makes them more committed to the GF success. I might feel different if someone who doesn’t already have a GF purchase got to do so after we all waited (more or less) patiently for the last year. But someone else who put their money down already and has been hanging around in the same line could get an upgrade without me feeling the least bit ill-used.
Well I mind! When I sat down, the pie was warm… now that everyone else is here, the pie went cold. You’re telling me that I could have took my sweet time and waited for everyone else to arrive, paid the same amount and had a hot piece of pie while sitting in the kitchen shoving down ice cream?!
I suck at metaphors.
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How about a free upgrade. Seems reasonable to me.
You should contact support@glowforge.com and request one. If it’s a reasonable request, they’ll green light it right away.
I bought the basic, I’d appreciate the filter upgrade. Do t see it happening since they won’t even open up the founder pricing again to upgrade.
While we were having pie we couldn’t know it would be offered again. Neither did they.
But I do feel the same as you if it were done by someone trying to do an initial buy or an additional unit at the discount. For someone who has been in it from the start with a Basic I wouldn’t mind if they got a discount on a Pro upgrade. They would have the advantage of knowing what Dan announced for secret features but that’s not too far from what we thought we knew a year ago.
I don’t expect it’s going to be an issue though. Dan was very quick to decline to entertain it the first time it was raised yesterday.
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Realistically, I don’t really care either – I’ve also been in with Basic since <10/24. I understand their wish for the option, but it doesn’t impact me either.
I think the people who really are offended are people who call it an “investment” in the same way that gold is an investment. If I were these people, I’d keep my order and later sell it for something in the range of pre-order and post-sale pricing.
But getting my money back, with a voucher for buying a pre-release forge, where I could presumably sell at a profit to someone else? Not on my agenda.
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I have no real desire to upgrade from my Basic (no filter). However I do think that upgrades should be grandfathered to those who preordered, at their particular preorder price. I think that’s reasonable, would make a lot of folks happy, and at little to no cost to the company.
I’m sorry, @bct.goble, unfortunately we’ve decided not to change our pricing, either for new or existing customers.