What is the Latest Schedule?

as of the update a few days ago things are still on target from the dates given in dec

Unfortunately we’re as much in the dark as you are about the actual reasons for the delays - all we could do would be to speculate, and that doesn’t really tell anyone anything.

I am testing one of the units now though, and it’s performing beautifully so far. (If that helps.) :slight_smile:

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Agree. Also have a Pre-Release Glowforge. There are quirks that are being addressed and some S/W driven features that have yet to be demonstrated but pretty happy with the Basic Hardware as is. S/W will continue to evolve up to and beyond first delivery of a Production unit.

The machine I have was easy to set up and has yet to require a restart, and hasn’t needed any assistance from Glowforge support.

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a ‘glowing’ response lol

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I havent been updated with the news on the glowforge… but can someone please inform me if international buyers who placed an order before Oct 25, 2015 will be expecting the same shipping date?

Last time I was up to date, the staff at GF were not having much thought in regards to international buyers…

(Time to catch up on the glowforge buzz :stuck_out_tongue: )

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I have changed the thread title to reflect the question better and avoid any unnecessary worry.

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The latest that we have heard is that all purchases made before October 25th, 2015 ship out by July 31st, 2017… all of the remaining orders ship out by August 31st, 2017. But that continental US orders will ship before international orders.

So if you are international and purchased before October 25th, 2015…I would expect a shipping date by July 31st, 2017.

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Thanks so much! :slight_smile:

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That is not the same as “ship by”. @Dan said those orders will ship by July 31. Transit times in shipping will affect actual delivery times. It is entirely possible some pre-order will actually arrive in August and some post-Oct 25th orders will arrive in September.

That’s sort of correct but possibly misleading. Dan only said that International orders would not necessarily go out in order of the queue and that some U.S. orders would jump ahead as a result while they shake down shipping issues.

It’s not the same as all US orders go first which might mean International ones would be after August. International recipients may still get July shipping but that’s not been promised yet. Nor have they been told they’re pushed to the back of the queue as some are speculating - just that some US orders may be delivered before an earlier International purchase is.

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True, and thanks for clarifying that… they might actually ship, (not arrive, but ship out), before the end of July if things go well. July 31st would be the end limit of when they are supposed to ship out.

So it’s the worst case scenario.

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No such thing as a worst case scenario. Engineers can always think of something worse. Had a hangar burn down because some idiotic small part in an airplane overheated during testing. :relaxed: (Look… I used an emoji.)

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ROFL! I stand corrected, you are right!

(And YOU USED AN EMOJI!Sniff! Little tear of pride!)

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Let us not forget according to Dan’s latest post in the announcements section our order number/date is no longer the shipping order! Dan stated in his announcement that forum users with “likes” will get their machines shipped first.

For those of us who simply want to cut R/C airplane parts for ourselves and our friends and have no real design expertise or ideas it seems we will just have to shut-up and accept that our support (DOLLARS!) is no longer enough!

I wonder how far down the list I will be placed with this slightly critical post???

Happy Purim by the way!

an unnoticeable amount…it appears to be a fraction of forum users who themselves are a small fraction of overall orders. he said it to be transparent but i’d be pretty surprised if it delayed things more than a single day when you consider overall production targets. it was probably just a prophylactic attempt to stave off later questions if a recent orderer mentioned they got their unit.

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Having ordered after the date of Oct.24th your order position Is unaffected. You were going to get delivery before Aug. 31st, and you still are.
There are about a days worth of production to account for that.
It is not a factor of just ‘likes’ that positioned a few to receive updated delivery status, it was a reward for those who actively contributed and supported the forum community. Experienced laser users, artists and engineers. They gave Glowforge input, produced tutorials for the community, that are available to benefit all owners, including you. They gave their time and experience in support. They did more than just stand in line.

There have been plenty of users that expressed skepticism and we’re critical twords the company and suffered no penalty. They are not small and vindictive like that.

Happy Purim :wink:

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I might be sounding overly optimistic, but isn’t it still possible to get put onto the so-called “nice” list by fulfilling the same requirements that got the people on in the first place?

In that case, then it’s not the singular slightly critical post that affects your position as much (heaven knows everyone has), as much as it’s the lack of overall commitment to elevating the community as a whole. Constructive participation more often than not is a valued way towards do that. Being majority silent, only to voice criticisms without giving back to the community is not a reward.

Happy Purim!

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That is any interesting interpretation of what @dan has said. At the top of every page is the following:

Crowdfunding Campaign: We’re scheduled to ship all orders placed before Oct 25 2015 by July 31, 2017.
Post-Campaign: We are scheduled to ship all units ordered after the campaign by August 31, 2017.

What he did say was:

The first few hundred Pro and Basic units will ship to some of our most helpful forum customers, irrespective of their order dates. Did someone help you on the forum? Click the “heart” button under their post to let them (and us) know! That’s the best way for us to determine who’s making the community wonderful. Getting these people the early production units will help us smooth out the process for everyone else, since those are the people most likely to share feedback with us.

Those who are selected will be troubleshooting the end user process in order to assist GF :glowforge: staff with the larger number (nearly 10,000 plus) owners by addressing common setup, logins, software and general “it ain’t working” questions. The staff will be prepared as the large wave new GF :glowforge: deliveries and activations.

Those who have received pre-production units and beta units have been working with the staff and discovering issues to be resolved with software/hardware before shipping to the rest of the 10,000+ owners.

BTW, I have not received a unit and am part of the original crowdfunding group.

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Great explanation! I had this whole big post going, and read yours and just deleted! :grin:

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That’s pretty cool! You should post that in a separate thread - don’t hide it here. :slight_smile:

Yes, international buyers are scheduled for shipment by July/August.

Much appreciated.

They will start shipping before international orders, but may not finish shipping before international.

Not exactly. But we may send early units to customers who have been particularly helpful in the development process. We keep an eye on customers who get lots of “likes” to help identify who the community finds most helpful, but ultimately it’s just one piece of how we determine it.

Chag purim sameach!

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