I’ve been trying for most of the past week to get a particular file to print on Proofgrade Maple Plywood. Late last week I had been successful in printing it on Hardboard at 11 inches diameter, and then after I took that out, put in my proofgrade, and chose similar settings, it would scan the wood, and then sit on “Preparing Your Design” for about 20 minutes and then just disappear. No error message, no note about what went wrong.
Last night I tried turning the file into a PNG and engraving it that way, but that also did not work. I got a warning that the file might be too complicated or big, but I had run the same exact file last week without issue (1hr and 15min job).
The file in question is this one: MarvelCalendar.svg.zip (214.0 KB) (Just have to add the circle cut line to this file)
yeah I remember that conversation and you gave a “corrected” one before. That was the one I ran previously but isn’t working now. I’ll see if a “fresh” one works.
Loading this up for 11 inch diameter is still not as large as the 24 in one the author of this file originally intended, but the GF does not appear to be willing to do this one.
Note for @staff, Almost all of my jobs from Saturday till now are attempts to get this to print, all except for last night where I actually got to have fun with the laser (and make sure it still works!)
When I did this same exact file on Hardboard instead of proofgrade it was 1 hr 15 minutes. I switched out the hardboard for the proofgrade maple plywood and hit the print button (no settings changed) and it wouldn’t print on proofgrade.
I was able to size it up to 8 inches diameter and the run time is 48 minutes, so I’m printing that since I need it for a gift for this weekend. But I’m still a little miffed that I couldn’t get the 11 inch one to print.
I extracted the logs for your print and took a look at it. There’s a problem with our software in handling very complex files and it looks like that’s what happened here. Your report is going to help us narrow this down and improve our software for everybody.
Here’s how to make your print successful at 11":
When you upload your file to the Glowforge app, each color will become a separate print step. Divide your design into more steps by changing some of the portions of the vector design to be different colors.
Click on a step and choose “Ignore.” Repeat this to ignore all the steps but one, and then press “Print.”
When the print finishes, leave your material in place.
Set the step you printed to “Ignore” and print another step.
Continue ignoring and printing until you’ve finished.
I’m sorry for the inconvenience.
If you have any other questions, please post a new topic.