Please be aware that I already emailed support with this issue and I’m posting here for the Community’s benefit.
With my van in the shop, I found the time to borrow someone else’s van and made the 3 hour trip to pick up my GF basic from across the border in NY. I had originally though of opening the box when picking it up to make sure everything is ok but the box was in great conditions so I let it be.
Customs here in Quebec took ~355CAD duties, for those who are keeping track.
arrived home, gently placed the GF on it’s desk (Canadian Tire has a few great options: more on that a different time!) and let it be for a few hours: I figured it should acclimate to the right temperature and I wanted to read the manual before opening it.
tonight I go to remove the orange tape and I realize the lid came off the glass. it looks like a clean split: either it never stuck to begin with or the crazy low temperatures we had last week caused it while in transit.
I don’t think anything else is wrong, I checked inside.
now I have a dilemma: technically I would feel confident enough to glue it back up myself, as long as they give me some suggestions on which glue to use etc.
however I am afraid they will want me to send it back, also I fear that since the camera rest on the glass, perhaps regluing the lid somehow affects the factory calibration.
and that would mean for sure 2 more trips to the border!
not sure how to feel about all this…
so if you are Canadian and are thinking about shipping it to the usa and picking it up, keep all of this in mind.