Lid open errorrr

[eflyguy]

Here’s an example of what support will ask for with this issue, if you provide the info in advance it will accelerate their response.

"Lid Open" Error

I’m so sorry to hear you’re having problems. Could you do the following for me? Power off your Glowforge Open the lid and front door of your Glowforge Remove your crumb tray Check for and remove any debris that may prevent the front door from closing properly, particularly the area underneath the front door Close the front door and lid Power your Glowforge back on If you’re still receiving the Lid Open message without the crumb tray installed, please take a look at the follo…

It can also be caused by a problem with the connectors for the black cable on the lid, or the cable itself. Here’s a thread on what to look for there:

Stuck Centering/Focusing: How to Troubleshoot for potential Lid Cable issues before contacting Support

Although “Stuck in Centering/Focusing” looks the same to the customers, it can be caused by a bunch of different things, and it’s easier for Glowforge to analyze it individually by looking at the machine logs than it is for us to do it. That’s why they don’t post solutions here. It can make things worse if the customers get the wrong “cause” and start trying to fix it without knowing what’s causing it. If you want to start running through a process of elimination to eliminate other causes whil…