New delay to Norway:01•November


#1

Hi there, while even most of the international have received their golde. Email and ordinary sales have started I am rather shocked to find out that my delivery has been pushed bak again to the November 1st. I do not comprehend this as, from the US, shipping regulations shouldnt differ much from the rest of the EU. As I pre-ordered in October 2015 this puts me down to waiting for more than three years! I would have felt more respected as a worthwhile customer with some kind of notice ( even if this has not been practiced before). Or we should be able to upgrade to a plus at least! Really disappointed !


Delay again(Asian)
An open letter to my $4,070 on Day 1004 of its captivity
#2

Canada was hit with new delays as well. Seems like we are all being pushed to September, I feel for your November.

Along with not getting my GF I’m also disappointed that GF doesn’t communicate what is actually happening and what they are doing to resolve it.

New orders after the kickstarter will arrive before ours and they will have more purchasing options.


#3

That is probably the most annoying part: after three years we get the model (basic) that is on its way out…


#4

They don’t differ much, but just enough to be a problem. Norway apparently has one more regulatory agency than other European countries that needs to be satisfied before Glowforge can proceed.


#5

I was one of the early preorders and feel extremely disappointed. It will be more than three years before our artist workshop might get to work with the Glowforge. We are a small artist run maker space with low funds and we are now discussing if we should cancel. It feels like a scam and patience is running out :frowning:


#6

I am in the same boat. Waiting for a Canadian delivery. I have asked several times to get an answer. Glowforge probably doesn’t want to admit that they were unprepared to negotiate and prepare for international shipments and agreements. My guess is that Canada may have more stringent code standards?


#7

Health Canada hates lasers, feels like they dated a laser and it broke their heart.

You have to forgive lasers and move on HC, it’s best for everyone.


#8

I’m in the same boat. And as a small business owner wanting to use this for prototyping, this puts me 5 months behind schedule. I too was disappointed that I received no email to announce the delay – it was only by signing in to double-check delivery date that I found this bad news.

I’m looking at other laser cutters now but not sure I can find one as user-friendly. If I can I may well see if I can cancel the order because, damn, I need a cutter soon or several projects are in peril. And this isn’t just for fun, this is my livelihood.