Discussion of September Announcement

This is for the discussion of the September announcement.

Here’s a quick list of what you get from Glowforge Print (free for the lifetime of your Glowforge) and Glowforge Premium ($14.99/month until Nov 3, regularly $50/month).

Please note that there are so many Glowforge Print features, we didn’t get them all in here - this is just a representative sample.

Benefits Glowforge Print Glowforge Premium
Too many to list, but here are some of them!
Print on hundreds of materials
Unlimited printing, forever X X
Use thousands of materials from hundreds of suppliers X X
Automatic recognition of Glowforge Proofgrade material X X
Autofocus for fast and accurate prints X X
Materials library to save your custom settings X X
Precisely control your laser’s focus point with Set Focus X X
Pause your prints and resume on demand X X
Automatic Sleep mode to reduce power usage X X
Built-in camera to see your work
Trace drawing into a print with built-in camera X X
Arrange artwork with Live-preview of material X X
Achieve the effects you want
Fine grain control of print settings X X
Precision Positioning to size and move your artwork X X
Work with your tools
Import designs as PDF, SVG or images X X
Export Design as SVG for easy offline editing (NEW!) X X
Creative Tools suite
One-click tools to create outlines and shapes X
Create text with over 900 fonts X
Millions of graphics
Unlimited access to over two million pieces of vector art X
Search or browse curated collections and save your favorites X
Unlimited free designs
Unlimited access to print scores of Catalog designs X
Commercial rights to sell printed designs X
Design of the Month
A new, Glowforge-exclusive design each month to keep forever X
Fast Lane print prep
Prints processed on upgraded, ultra-high-performance servers reserved for Premium members. X
Unlimited Design Storage
Designs are stored forever so you can print from any device, any time. (Legacy customer only) X
34 Likes

Waiting with worms in my mouth. (Bated [baited] breath)

And the response to this should be, “c’mon, spit it out!” Sorry, I can’t resist bad puns.

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Like so much it takes me a bit to go through all the possible meanings. This is especially true as it is almost always spelled “baited” breath. I tend to think of a person with breath that smells like dead fish. :nauseated_face:

3 Likes

Anxiety attack in 3…2…1… :smile:

9 Likes

I predict tattoo removal mode, with Proofgrade settings.

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‘Waiting with bated breath’ is holding your breath in anticipation. Bated = short form of ‘abated’.

for a funny explanation of this, read https://www.phrases.org.uk/meanings/bated-breath.html

Sally [a cat], having swallowed cheese
Directs down holes the scented breeze
Enticing thus with baited breath
Nice mice to an untimely death.

the above is truly ‘baited breath’.

10 Likes

If those mice had better ventilation, the smell might a-bait before they got into trouble,

6 Likes

I want to see a tatoo-removal operation go through the pass-through slot.

4 Likes

No problem, you just have to remove the medium from anything thicker than 1/4"…you’ll heal right?

1 Like

Good catch, fixed!

3 Likes

Great chart too! Very clear comparisons. Thank you!

3 Likes

Export is most welcome, as is sorting! And those new catalog designs are super sweet.

10 Likes

Is anyone else not liking the sound of the “Fast Lane”? I don’t find it plausible that “supercomputers” were purchased and are being reserved for people willing to pay more. Does this mean they’ll remain idle when premium-paying users don’t need them? That would be very surprising from a systems administration standpoint.

Maybe premium users will be serviced using the same server-side hardware and algorithms as the rest of us, but their jobs will just get pushed to the front of the queue.

A more welcome announcement would be, “Hey we just added some faster computers to our processing pool, and now everyone’s prints will go 20% faster.”

How I interpret this announcement is, “Hey, we’ve decided to save money by only upgrading our processing capacity for a very limited set of users willing to pay more. Everyone else will just have to suffer with the same server technology we’ve been using for the past three years.”

31 Likes

Didn’t they just do that?

4 Likes

Glowforge print processing is handled by Google Cloud. Glowforge pays for compute services based on performance like any other customer. They can choose to forward Premium customers’ jobs to resources with higher performance, for a higher fee.

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My understanding is that there is a separate section of Google cloud services with faster servers. They cost more to run, so that’s part of the subscription price we’ll be paying.

Shouldn’t impact anyone who chooses not to subscribe. It’s just a faster option for those doing calculation heavy prints. My prints generally don’t need it. For someone running intricate prints with a lot of nodes, it will save a lot of waiting time while the job is processed.

11 Likes

Are we able to use referral credits to pay for the subscription?

And wouldn’t this be an October update?

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Since they’re using Google Cloud offerings I don’t expect they own any servers. They’ve probably contracted for a certain machine profile and as demand ramps up, Google spins up a new virtual machine matching that profile. They likely have throughout parameters that trigger automatic server provisioning and when demand drops, Google drops instances.

The new “supercomputer” capacity is likely just a new higher performance server profile that will get instances spun up or down based on demand.

With typical cloud implementations the customer only pays for compute used.

6 Likes

Extraordinarily unlikely. Why would they lie about that?

Here’s the wholesale pricing, you can see for yourself: https://cloud.google.com/compute/all-pricing. Note the higher-end machines are orders of magnitude more expensive. And Glowforge probably uses some specialized GPU processing, which gets even more costly.

Part of the whole point of cloud services is that you (as in Glowforge) can spin up and spin down servers very quickly to accommodate demand. So most likely they’re not paying for idle machines, and it’s not a big deal from a system administration standpoint, because that’s exactly how modern software is deployed.

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No, I’m pretty sure they are on different platforms. (I remember someone asking one of the GF folks recently about it.)

You’re right! Where did September go? :smile:

5 Likes