Problems and Support


How We Troubleshoot ( 2 3 ) (41)

How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.…

How to get help (1)

Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum. While there’s an FAQ, you’re going to get the…

About the "Problems and Support" category (2)
Glowforge centering issue (5)
Only offering Engraving (3)
Don't close until confirm it's reconnect and stable: (5)
Offline, what happens? (9)
Air Assist Warning (18)
What casued the engraved banding? (9)
Inkscape 0.92.4 Isn't playing well with Glowforge (11)
Cut settings not working! (13)
Suggestion regarding embedded fonts (14)
Unit going offline after nearly every job, just reset WiFi and still shows offline (8)
Three things I've noticed lately (3)
Estimated Delivery Date Update Request (7)
Pause! Longer prints! Faster print prep! New Print UI!: 01/21/18 Latest Improvements ( 2 3 ) (42)
Problems with Order # R695500336, no reply from support@glowforge.com (5)
Glitch? (5)
New UPDATE : Camera is working very slowly ( 2 ) (24)
Delivery Delay,Why? (3)
Desperate for an answer! (14)
Camera out of focus, no flash and unable to read QR (15)
Centering and Vibration issues (7)
Not cutting loop inside cursive text (10)
Wifi set up from (10)
Camera image and the design placement vs actual cut (13)
Please tell me how to print my biz card (11)
Replacement tube to EU (12)
Mirror Fit (10)
Fire using plywood (14)