Problems and Support


Topic Replies Activity
How We Troubleshoot

How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.…

46 March 19, 2019
How to get help

Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum. While there’s an FAQ, you’re going to get the…

1 October 21, 2015
About the "Problems and Support" category 2 November 30, 2016
My Pro has started cutting way way off the design 1 July 20, 2019
Multi item print. Some print, some Don't 4 July 19, 2019
New machine, replacement black cable, still stuck on centering and scanning 3 July 19, 2019
Smoke and Fumes coming out front of Glowforge Pro 7 July 20, 2019
Appropriate daily duty cycle to keep machine healthy? 20 July 20, 2019
Ash hardwood photos missing GF Shop 3 July 18, 2019
1st tiny flame, now no laser 5 July 18, 2019
Part of logo wont print 5 July 19, 2019
Machine losing laser power 7 July 19, 2019
Lines are not perpendicular 5 July 17, 2019
Shipping & Delivery delays with no answer from customer service ever 8 July 17, 2019
Camera calibration issue 8 July 19, 2019
Whats the secret to organizing your Design Library 58 July 18, 2019
Exhaust Fan will not activate 5 July 17, 2019
GF is stuck on scanning/centering 8 July 17, 2019
Constant Browser Redirect Error during initial setup 8 July 16, 2019
Air Assist Fan Error Still after Cleaning twice 14 July 16, 2019
Laser will not do anything when turned on 3 July 15, 2019
Not Centering, Showing Solid White Laser Bed on Screen 9 July 16, 2019
Can't select a machine- just white bed image? 4 July 15, 2019
GF APP IS DOWN.... It's not your machine 13 July 15, 2019
Glowforge Pro won't calibrate, won't show bed image 3 July 15, 2019
Blank White Bed Image 8 July 16, 2019
Lid - How to fix this, please help 10 July 16, 2019
Snapmark Alignment Issues? 6 July 16, 2019
Compact Air Filter 60-0 in 10 minutes 19 July 16, 2019
Sizing won't hold between inkscape and gfui 9 July 16, 2019