Problems and Support


Topic Replies Activity
How We Troubleshoot

How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.…

46 March 19, 2019
How to get help

Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum. While there’s an FAQ, you’re going to get the…

1 October 21, 2015
About the "Problems and Support" category 2 November 30, 2016
Glowforge not engraving 2 May 25, 2019
Proofgrade and Store 5 May 25, 2019
Running the GF outside at Maker Faire 5 May 25, 2019
Glowforge not connecting 5 May 25, 2019
Need help engraving blued metal 4 May 25, 2019
Fails after Calculating Precision Movement 8 May 24, 2019
Problems with the yellow button of frustration 5 May 24, 2019
Calibration misses exactly one target to the side 10 May 24, 2019
Offline for 2 days. Head not moving 13 May 25, 2019
Booster fans, smoke leaks 9 May 26, 2019
Warped Proofgrade Maple plywood 4 May 24, 2019
Print area changing after initial print 11 May 25, 2019
Problems cutting out a variety of Materials. Help! 4 May 24, 2019
Idle fan runs at max speed (not overheating) 2 May 23, 2019
No movement upon power on of machine 5 May 25, 2019
Catalog item changed 5 May 23, 2019
Stuck at "Centering" or "Scanning" 3 May 23, 2019
Laser ramps up but just before starting, yellow light flashes 13 May 23, 2019
Focus point off! 12 May 25, 2019
Print Stopped - Unable to complete the print 8 May 24, 2019
New forge, new thread? 18 May 22, 2019
Snapmark gone 9 May 23, 2019
Stuck on centering/scanning 8 May 24, 2019
Stuck on Centering (just like all of you) 8 May 22, 2019
Focus/Centering Cycle 5 May 22, 2019
Trying to get a lid cable replacement 3 May 21, 2019
Print is Zig Zaggy-missaligned 12 May 24, 2019