Problems and Support


Topic Replies Activity
How to get help

Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum. While there’s an FAQ, you’re going to get the…

1 October 21, 2015
About the "Problems and Support" category 2 November 30, 2016
Do I get my filter? 1 February 26, 2020
Head moving but laser not firing 11 February 26, 2020
First cut didn't cut all the way through 8 February 26, 2020
Yellow/Amber Light Upon GF Power Up 6 February 25, 2020
Loose part 7 February 25, 2020
Glowforge app 9 February 25, 2020
Low power laser out of box - any way to calibrate? 6 February 26, 2020
Glowforge lasertube/arm not moving smoothy 9 February 25, 2020
Wont cut 8 February 25, 2020
Black lid Cable - need to order 5 February 24, 2020
FedEx damage process 7 February 24, 2020
Stuck on Scanning and I'm freaking out 11 February 24, 2020
Camera image very dark and very blurry 10 February 25, 2020
Screen size and GF size different 6 February 25, 2020
I have two Glowforges. They both don't print 4 February 24, 2020
New orders don’t have to wait as long 5 February 24, 2020
Sizes are coming out too small 8 February 24, 2020
What to do with used compact filter cartridge? 5 February 24, 2020
Black spot in lid camera view 5 February 24, 2020
Stuck on Scanning/Centering after replacing black ribbon lid cable 9 February 24, 2020
Air filter was due to arrive and 7th Feb - Have heard nothing 9 February 26, 2020
Says Lid is open error 4 February 24, 2020
WIFI issue help 4 February 24, 2020
Getting "Bump Alert", Laser hits right side when starting up, Stuck on Centering or Homing Often, 7 February 22, 2020
Image Size Issue & Overlay Quesiton 9 February 26, 2020
Stuck "Centering the head of your glowforge" 6 February 22, 2020
Please Help New to Glowforge - Purple light when trying a project 9 February 22, 2020
Trying to Contact Support 8 February 24, 2020