Problems and Support

How We Troubleshoot ( 2 3 ) (46)

How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.…

How to get help (1)

Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum. While there’s an FAQ, you’re going to get the…

About the "Problems and Support" category (2)
Camera showing old material (4)
SVG files stopped loading (2)
Customer Support (3)
Duration (2)
Stuck on Homing after cleaning (4)
Really Really Slow Rendering (2)
Stuck on SCANNING after every PRINT (1)
Focus (7)
Anyone else having problems getting wood delivered from Glowforge? (6)
Not a problem - but maybe suggestion regarding the 'processing' slide-in panel (3)
Kinda stupid question (new owner) (7)
Need to cancel an order before it ships (3)
Trouble ordering from the store... Could someone place an order for me? (9)
Referal problem (4)
Did I miss an update? Dots showing up around my artwork in GFUI? (9)
Prefer the old "Printing in progress" screen (4)
Where's my Glowforge? Now there's NO estimated delivery date shown in my account! (5)
Our Gf (3)
Laser came forward and hit the door (6)
Working on a pass through cut piece (4)
Alas...Stuck Centering (9)
Double pass on cutting (9)
Internal lighting off? (9)
Weird Snapmark error (4)
Instructions Option (6)
Warmer weather operation - just in time for Spring: 3/19/19 Latest Improvements (3)
Lid close sensor not working (7)