Problems and Support


Topic Replies Activity
How We Troubleshoot

How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.…

46 March 19, 2019
How to get help

Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum. While there’s an FAQ, you’re going to get the…

1 October 21, 2015
About the "Problems and Support" category 2 November 30, 2016
Need to know where my pg oder is 3 August 20, 2019
Uneven cutting 3 August 20, 2019
Purple button before starting 3 August 20, 2019
Uploaded Cut file won't cut 6 August 20, 2019
Zoom out 4x plus change to the side buffer look: Latest Improvements 8/20/19 1 August 20, 2019
Increased Fan Speed? 2 August 20, 2019
Glowforge arrived with no Power Cord 12 August 20, 2019
Not a fan having to upload projects to the cloud 5 August 20, 2019
Can't print magic of good measure 9 August 20, 2019
My glowforge won't connect 4 August 20, 2019
My glowforge seems to have moisture 7 August 19, 2019
On start up stuck on "Centering or Scanning" 15 August 20, 2019
Safty interlock 4 August 20, 2019
GF does not connect to WiFi 3 August 20, 2019
This type of file is not supported 7 August 19, 2019
Gaps tiling images for large engrave 11 August 20, 2019
Dense Smoke! Air flow stopped? Compact filter working 64 August 20, 2019
Yellow light HELP! 2 August 18, 2019
Alignment within 1 print and score is pretty off 9 August 18, 2019
Stuck on Scanning! 2 August 17, 2019
Suddenly getting a bad path... Anyone have this issue? 7 August 18, 2019
Magnet stuck to lens 17 August 19, 2019
Maximum Printable Area 22 August 20, 2019
Glowforge.....Glow no more? 14 August 20, 2019
Cannot load Glowforge app, nor find GF wifi 9 August 18, 2019
Stuck on scanning, Printer head doesnt move 5 August 19, 2019
Exhaust fan issue 5 August 17, 2019